WhatsApp Marketing Blog

Expert insights on WhatsApp Business marketing, automation strategies, and customer engagement tips to grow your business.

The Big 3: Most-loved customer support channels in 2025
Whatsapp News
Maik SantosBy Maik Santos

The Big 3 🫦 Most-Loved Customer Support Channels in 2025

In the past, when customers faced issues with a product, businesses relied heavily on phone support lines as the primary channel of resolution. That meant customers regardless of personality, comfort level, or urgency had to pick up the phone, wait in a qu...

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5 reasons to connect WhatsApp to Instagram
WhatsApp Marketing
Maik SantosBy Maik Santos

5 reasons to Connect WhatsApp to Instagram

Instagram and WhatsApp are both part of Meta, and the platform makes it easy to connect the two. By linking your accounts, you create a seamless bridge between two of the world’s most powerful communication and marketing tools. This integration allows ...

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How to import contacts
How to
Maik SantosBy Maik Santos

How to import contacts

How to import contacts Bringing your contacts into CapaTalk is simple and flexible. Whether you’re starting fresh or migrating from another system, you can choose the method that best fits your workflow. CapaTalk supports importing contacts through a CSV...

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WhatsApp Broadcast
WhatsApp Marketing
Maik SantosBy Maik Santos

WhatsApp Broadcast & Segmentation

WhatsApp Broadcast 📲 What is WhatsApp Broadcast? It's a feature that allows you to send a single message to multiple people at once, without creating a group chat. This means each recipient receives it as a private message, not in a group. Now you can w...

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How to use WhatsApp CRM
How to
Maik SantosBy Maik Santos

How to use WhatsApp CRM

We talked about how to launch your first campaign. In this blog we will explain how to use our CRM. CapaTalk Platform can be seen as a powerhorse marketing tool to communicate or even push sales through the sky. Efficient contact management is the foun...

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whatsapp marketing campaign
How to
Maik SantosBy Maik Santos

How to launch your first campaign

Running successful campaigns is the key to achieving a strong return on investment and WhatsApp is one of the most powerful tools to make that happen. With its incredibly high open rates and real-time interactivity, WhatsApp outperforms traditional channe...

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Joe Rogan, whatsapp marketing
Whatsapp News
Maik SantosBy Maik Santos

Joe Rogan's new favorite chat app

On Joe Rogan’s podcast in January 2025, WhatsApp and other messaging platforms were discussed with the visionary founder of Meta, Mark Zuckerberg. Mark has been a leader in software messaging, continuously developing incredible features in the industry for...

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